Plan your routes rapidly

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• Improve how you manage routes for appointments by applying different criteria when you filter appointments.

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•  Plot the routes within Google Maps for each service person and include lists of required equipment.

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• View graphical displays that show different colors for the routes and order status, so dispatchers can respond to problems rapidly and make changes to routes if needed. 

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• With Acumatica routes, you can minimize drive time for your service people. Any changes to the route are instantly redrawn and available on the field technician’s mobile device.

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Locate your tools and parts instantly

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• For field services, tools and repair parts can be in multiple vehicles and warehouses. With Acumatica, you have full visibility for all the locations and costs in each warehouse. 

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• Replenishment orders can be assigned to a designated location. When the parts arrive, the dispatcher is notified and can schedule a service appointment.

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Manage your service contracts efficiently

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• Setup recurring service contracts with renewal dates for each contract to keep your valuable recurring revenue intact.  

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• Display the expiring contracts on a dashboard so the service team can be notified and be proactive. 

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• You can have multiple service schedules per customer. Use the Schedule Calendar to adjust appointments for staff and resources.