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Microsoft Dynamics 365 Customer Engagement

Win More Deals and Earn Customers for Life  Microsoft Solutions/Dynamics NAV

Drive Sales

Boost Marketing

Gain Customers for Life

Microsoft Dynamics 365 Customer Engagement is a cloud-based customer relationship management CRM business solution that can help you drive sales results and boost your marketing efforts through powerful business intelligence and campaign management.

Included Applications

  • Microsoft Dynamics 365 for Sales
  • Microsoft Dynamics 365 for Customer Service
  • Microsoft Dynamics 365 for Project Service Automation
  • Microsoft Dynamics 365 for Field Service
  • And more
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Earn Customers for Life

  • Build trust with consistent customer experiences 


  • Deliver value with every customer interaction

  • Sell smarter by knowing your customer’s preferences

Win more deals with relationship selling

  • Make sense of your sales data and discover how to reach more customers

  • Support your customers from anywhere, from any device

  • Improve sales growth with personalized customer experiences and tools to help your sales team collaborate

  • Use configurable dashboards and stunning data visualizations to know the best actions to take

  • Deepen customer relationships with effective marketing campaigns for all your sales channels 

  • Align sales, marketing, and customer service operations to meet your customers’ requirements better.

Increase your productivity immediately

Streamline your CRM implementation and reduce your IT department’s to-do list with a CRM solution that Microsoft hosts, updates, secures, and maintains.

  • Quick and easy implementation

  • Easy-to-manage and highly scalable 

  • Reduces IT expenses and in-house maintenance efforts

Unify your sales, marketing, and customer service operations. Whether you have complex requirements of unique industry-specific needs, Dynamics 365 Customer Engagement will become the hub of your customer-related activities. 

Seamless tools to boost sales efficiency

  • Collaborate on deals across geographies with Microsoft Teams, a modern hub for chat, meetings, documents, and business applications

  • Reduce manual entries - scan and convert business cards into new records in Dynamics 365 

  • Use familiar tools like Outlook, Excel, and SharePoint to work with Dynamics 365 Sales

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