BMI Software Support 

BMI Software Product Support


Support & Escalation Contacts

Phone: 888-580-8382 X199 / Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Escalation: Karen Lengel / Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Service Level Agreement

Phone and email support requests, submitted between 8AM and 9PM Eastern time, are normally responded to within 1 hour.


Support Life Cycle

BMI currently supports all versions of its software for distributors.  No end of support has been announced for any version of our product.


Knowledgbase / FAQ's

button


Product Roadmap / Compatibility Statement

BMI Software is Certified for Microsoft Dynamics (CfMD).  As such, we will ensure that our software will be compatible with recent versions of Dynamics NAV and will be able to take advantage of the latest functional and technical features of Dynamics NAV.