What Our Dealers Are Saying
"Since converting to BMI OP Revelation, we never hear the main customer objection that our website is substandard. That objection has gone away and we can pursue new customers with confidence about our e-commerce capabilities. BMI OP Revelation delivers accurate and highly relevant search results with extraordinary product presentation and content."
Bernie Garvey - President
Garvey Office Products
"After spending a year researching front end and back end systems for our company, we felt that the BMI OP Revelation solution was the best fit. Their team did a tremendous job, from beginning to the end, analyzing our company needs and developing a customized solution for us. Even the "go live" day went smoother than we anticipated. During the first week, Berl and Karen were on site at our office to make sure the system ran properly and they answered all of our questions."
"The best part is that we now have a web site that matches the capabilities of the "big box" stores and our customers love it. We have even acquired customers that wouldn´t use us or left us because of our old web site. We appreciate BMI´s efforts and look forward to working with them in the future."
Scott Bocklet - Vice President Operations
Paperworks, Inc.
"On October 1st, 2008 we went live with BMI OP Revelation e-commerce storefront and back end software. I truly feel we had a great conversion. BMI was very accommodating in addressing issues with the web and making it user friendly. The difference between our prior software vendor and BMI is that they care about your issues and problems and want to fix them. This is really a state of the art system and every day I learn more things that make me happy that we chose this product".
Norma Anthony - Chief Operating Officer
BF Molz
"Our approach to this business system project focused very heavily on selecting a business partner who we felt could not only help lead us through a successful software implementation but to also identify a partner that we felt we could work with for many years to come. As I reflect back on the entire project, it is very gratifying to know that we made a solid decision in partnering with BMI. Their management and staff have been very professional, responsive and attentive to our needs and concerns. The BMI OP Revelation software has now taken us to a whole new level of flexibility and ability to access data that will enable us to better serve the needs of our customer base. To top off a very good experience, our team members have found the new software very easy to work with and overall, we found the business system transition to have exceeded our expectations."
Bob Chilton - President
The Phillips Group Supply Company
"The new system has become a great asset. Because of the e-commerce site we are able to easily attract new customers and we have been able to increase the volume of orders as well as the number of lines on each order from our existing customers. The warehouse has improved because of the new picking and manifest systems we never had on the old software. We were able to cut our warehouse staff by 18%. Also, the new billing methods have increased our cash flow because of how quickly we are able to invoice our customers."
Victor D. Diaso - President
World Class Business Products Inc.
"We are an $8M dealer with 34 employees. Prior to converting to BMI OP Revelation, we ran the COPUS system. We originally thought that there was no way we could afford the BMI system. It was more expensive than the other options out there and we simply could not fathom spending that kind of money. Ultimately, as we weighed the pros and cons and evaluated our other options, we determined that we could not afford to NOT make this investment."
"Now that we are approaching 2 years on the system, it is safe to say that we made the right decision. Our internet sales are increasing and combined with the margin management tools we now have at our disposal, we believe the system has paid for itself."
"In the interest of being completely candid, I can also say that this was not an easy road for us, being one of BMI´s first implementations. We had a very difficult go-live period and went through an extremely tough time, which brings up the other point I want to make. BMI has been highly supportive throughout our entire relationship together and their overall service scores are very high in our opinion. I know that subsequent implementations have gone much smoother but I wanted to make the point to emphasize that BMI was very responsive during a very critical time for us."
"I look forward to being part of the growing BMI community and staying on the cutting edge of available technology to our industry."
Brian Rosenblum - President
Systematic Office Supply
