“Our approach to this business system project focused very heavily on selecting a business partner who we felt could not only help lead us through a successful software implementation but to also identify a partner that we felt we could work with for many years to come. As I reflect back on the entire project, it is very gratifying to know that we made a solid decision in partnering with BMI. Their management and staff have been very professional, responsive and attentive to our needs and concerns. The BMI OP Revelation software has now taken us to a whole new level of flexibility and ability to access data that will enable us to better serve the needs of our customer base. To top off a very good experience, our team members have found the new software very easy to work with and overall, we found the business system transition to have exceeded our expectations."

"The new system has become a great asset. Because of the e-commerce site we are able to easily attract new customers and we have been able to increase the volume of orders as well as the number of lines on each order from our existing customers. The warehouse has improved because of the new picking and manifest systems we never had on the old software.  We were able to cut our warehouse staff by 18%. Also, the new billing methods have increased our cash flow because of how quickly we are able to invoice our customers."

Victor D. Diaso - President
World Class Business Products Inc.

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"We are an $8M dealer with 34 employees.  Prior to converting to BMI OP Revelation, we ran the COPUS system. 

We originally thought that there was no way we could afford the BMI system.  It was more expensive than the other options out there and we simply could not fathom spending that kind of money.  Ultimately, as we weighed the pros and cons and evaluated our other options, we determined that we could not afford to NOT make this investment.

Now that we are approaching 2 years on the system, it is safe to say that we made the right decision.  Our internet sales are increasing and combined with the margin management tools we now have at our disposal, we believe the system has paid for itself.

In the interest of being completely candid, I can say that this was not an easy change for us.  We had a difficult go-live period which brings up another point I want to make.  BMI was highly supportive throughout our entire relationship and their overall customer service scores are very high in our book.  We understand that we were one of the earlier conversions and that subsequent dealers have had a much smoother transition.  I just wanted to make sure that other dealers understand how responsive BMI was to our needs during a very critical period.

We look forward to continuing to be a part of the BMI dealer community and staying on the cutting edge of available technology for our industry."

Brian Rosenblum - President
Systematic Office Supply